Full Support and Monitoring Services For Your Servers!
Unlimited support and monitoring for your servers and network devices. Support for your system, hardware, operating system, and Microsoft software titles. We will also provide a best effort support on your specific line of business software titles.
Backup System Monitoring!
We will monitor the performance and usability of your backup system in real time. We will know in real time of any failures in your backup system so they can be resolved before problems take place.
Environment Monitoring!
Switch from reactive to proactive support. This is the key to a stable technology environment. We monitor servers and network devices for over 10,000 events known to cause issues. Our monitoring is 24 hours a day 365 days a year. We find issues before they take place!
On Call Help Desk!
Your own personal on call help desk for all your IT needs! We will function as your IT department. You can call on us for any issues you may experience.
System Device Inventory!
Scans run in real time to capture hardware, software, events, and operating system settings from your system. This data is reported back to Customcpuview.com data Center. This data aides our help desk in supporting your system and being notified of issues before they exist.
Reporting!
Monthly reporting will be delivered for all inventory and assets. Reporting will also be delivered monthly on the time spent on your site.
Mapping!
We will provide network mapping of your environment. We will map your entire network and provide graphical representation of all devices on it.
Monitoring of Your Network Devices
We will monitor your network devices for uptime, cpu usage, memory usage, and performance data. We monitor your routers, switches and any other SNMP network devices. Fifty network devices is included with each monitored server.
Predictable Costs
Managed services provide your company with predictable IT costs. Managed services clients can predict their IT cost for the year down to the dollar.
Managed Services for Desktop / Laptop
Full Support Services For Your System!
Unlimited support for your computer systems. Support for your system, hardware, operating system, and Microsoft software titles. We will also provide a best effort support on your specific software titles.
Windows Update Management!
Never worry about windows updates again. All updates are done automatically. All updates are white listed prior to being installed on your system. This way you don’t have to be concerned about updates having adverse effects on your system.
Virus And Spyware Infections Will Become A Thing Of The Past!
We will monitor your virus protection solution full time to ensure your antivirus stays functional and up to date. Add to this the best practices we put in place to remove the possibility of a virus infection and virus infections are a thing of the past.
Temp File Removal!
We perform weekly scheduled temp file removal. If left unchecked these folders can grow and cause low disk space errors causing the computer to run slow.
S.M.A.R.T Analysis!
We are able to capture information provided by S.M.A.R.T hard drives. S.M.A.R.T is technology health alerts that warn about pending hardware failure.
Hard Drive Checks!
We check each logical disk on the System to assure there is more than 200 free megabytes available. This will prevent disk issues before they exist.
Asset Inventory!
Scans are scheduled to run weekly to capture hardware, software, and operating system settings from your system. This data is reported back to Customcpuview.com data Center. This data aides our help desk in supporting your system and being notified of issues before they exist.
Backup System Setup!
Customcpuview.com can setup a backup system for your data. You can rest easy knowing your information is safe.
Resource and Event Monitoring!
We monitor all your systems events for errors that will create problems in the future. We also monitor your disk, cpu and memory usage to prevent issues before they take place.
